NetTel USA, Inc. offers companies top-tier outsourcing solutions for customer service, back office operations, and financial recovery. Our New York-based, privately-owned company excels in creating strong connections between your business and customers through state-of-the-art technology and a dedicated, highly-trained team.
NetTel USA, Inc. offers companies top-tier outsourcing solutions for customer service, back office operations, and financial recovery. Our New York-based, privately-owned company excels in creating strong connections between your business and customers through state-of-the-art technology and a dedicated, highly-trained team.
We stand apart from other service providers because we put your needs first. Your relationship with your customers is unique. We listen first to understand your requirements before designing a recommended solution to meet your specific needs.
The most important component of our solutions is our people. Our goal is to be a seamless extension of your organization which begins with a talented, specifically trained pool of managers and customer representatives. Your team will be supported by world-class training and QA organization to ensure that your customers are provided an outstanding experience.
Today’s call centers rely heavily on technology to provide outstanding customer service. NetTel USA is no different. All of the latest technologies, including virtual agents and AI, will be available to you as our customer.
When you do business with NetTel USA, Inc.,
your brand
is our brand.
Protecting Digital Data
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Multifactor Authentication:
To enhance account security, we require not just a password but also a second form of verification. This dual-layer defense significantly reduces the risk of unauthorized access, safeguarding your information even if a password is compromised.
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Advanced Encryption:
We utilize high-level encryption protocols to secure data both in transit and at rest. Our use of industry-standard encryption ensures that your information remains protected and unreadable to unauthorized parties, giving you peace of mind.
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Managed Security Awareness Training:
In partnership with leading security experts, we provide comprehensive training to our employees. This program is designed to empower our team with the skills needed to recognize and tackle potential security threats, fostering a culture of security awareness.
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24/7 Detection and Response:
Our security operations include round-the-clock monitoring by a dedicated team of experts. They are equipped to promptly detect and respond to any security incidents, minimizing potential disruptions and safeguarding continuous operations.
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Enhanced Email Security:
We partner with top-tier providers to implement sophisticated email scanning and advanced threat protection technologies. All incoming emails and attachments are rigorously checked and neutralized if harmful, protecting you from phishing and malware.
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At NetTel USA:
Security is not just a feature—it's a core value embedded in every aspect of our operations. We continuously invest in advanced technology, collaborate with industry leaders, and educate our team to ensure the highest level of protection for our clients’ data. Trust us to provide a comprehensive security framework that upholds the integrity and privacy of your information.
We Take Your Data
Security Seriously.
Our top priority is to protect your sensitive information and ensure the privacy and safety of our clients’ data. We achieve this through robust security measures and cutting-edge technology.
Shape Your Dream Team
with Us
Develop a personalized outsourcing solution for smooth sailing and absolute confidence. We're here to ensure you thrive.