Privacy Policy

NetTel USA is Your Partner for Outsourced Solutions


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NetTel USA: privacy policy

NetTel USA, Inc. offers companies top-tier outsourcing solutions for customer service, back office operations, and financial recovery. Our New York-based, privately-owned company excels in creating strong connections between your business and customers through state-of-the-art technology and a dedicated, highly-trained team.

We’re headquartered in a 45,000 square-foot facility in New York. From this one centralized location we offer a wide range of BPO and accounts receivable management services to organizations across the country. This single centralized office allows us to maintain a level of control that simply cannot be achieved by larger, distributed operations.

Since our centralized operation is more cost effective, we’re able to invest a great portion of our revenue back into resources that directly benefit you, like better support and training for our people, more hands-on management and the latest, most innovative accounts receivable tools and technology.

As part of the Sunrise Family of Companies, we also have a disaster-recovery site located in Woodbury, NY.

NetTel USA call center about us

Partnering with our sister company, Sunrise Credit Services, Inc., we can scale rapidly to meet your needs, whether for small projects or large-scale operations. Our focus is on providing professional representation, complaint-free environments, and maximum financial recovery, all while maintaining a long-term quality partnership with your company.

Choose NetTel USA, Inc. for consistent professionalism, progressive solutions, and optimal results. Let us enhance your customer experience and operational efficiency with clear, concise reporting tailored to your requirements.

NetTel call center about us
Protecting Digital Data

We Take Your Data
Security Seriously.

Our top priority is to protect your sensitive information and ensure the privacy and safety of our clients’ data. We achieve this through robust security measures and cutting-edge technology.

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This Privacy Notice sets forth the information gathering, use, and dissemination practices of NetTel USA, Inc (“NetTel”) in connection with the website located at www.nettelusa.com (its "website"). This Privacy Notice addresses NetTel's practices regarding information collected only directly through or from its website - it does not address or govern any information gathering, use, or dissemination practices related to information collected other than directly through or from its website, including, without limitation, from or via telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media.

NetTel collects, uses, and stores information on the domain you use to access its website, the Internet address of the site from which you linked directly to its website, and the date and time of your visit to its website. This information may be used to measure the number of visitors to the various pages on the website, to help make improvements to the information contained on the site, and to better serve site visitors. If you ask that NetTel communicate with you via email after visiting the site, please know that NetTel relies upon your representation that such email address is personal to you and is not viewed by any unauthorized third-party. 

Personal information contained in e-mail sent by individuals may be used by NetTel to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service NetTel provides. Except as provided below, NetTel does not share any personally identifiable information obtained on its website or sell information obtained on this website. NetTel may disclose identifiable information to a third party pursuant to a subpoena, court order, or other form of legal process or in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties. We will never rent, lease, or sell your Personal Information to others.

Except as necessary for NetTel to provide the services, information, or products requested by a website user, or except for the disclosures identified in the preceding paragraph, the user may opt out of having his or her personally identifiable information, which has been voluntarily provided to NetTel through or from its website by contacting NetTel via postal mail at the address set out below or at the following email address: clientservices@nettelusa.com.

California Residents: California Consumer Privacy Act.

If you have any questions about your personal information or wish to request that your information be purged from our system of record please write or call us at:

  PRIVACY ADMINISTRATION
    NetTel USA, Inc.
    8 Corporate Center Dr, Ste 300
    Melville, NY 11747

Or Email us at:
    clientservices@nettelusa.com

Or call us toll free:
800-355-7499

NetTel may change this Privacy Notice at any time. Notice of any new or revised Privacy Notice, as well as the location of the new or revised statement, will be posted on the website for at least 60 days after the change. It is the obligation of users visiting the website before the change to learn of changes to the Privacy Notice since their last visit. Any change to this Privacy Notice shall be effective as to any website user who has visited the website before the change was made.

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Develop a personalized outsourcing solution for smooth sailing and absolute confidence. We're here to ensure you thrive.

 

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