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NetTel, USA is Hiring TODAY!

Join our team of talented representatives and help customers keep the lights on!

Your Success is Our Client’s Success

Our company handles calls for a leading provider of gas and electricity. We speak with customers by phone to help them get their account back in good standing. We help arrange repayment to avoid service interruption and help to address any customer concerns. Our goal is to create a sense of urgency and provide the assistance customers need to resolve their balance and maintain gas and electricity service.

Job Types: Full-time, Part-time
Job Roles: Entry Level Debt Collector, Utility Billing Coordinator

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No Experience? No Problem!

We teach you everything you need to know during our basic training program. Our university style training will help prepare you for the position. After basic training you can take other courses through our in-house university that will help enrich your career!

We ask that you come prepared to learn and ready for success!

 

Three smiling NetTEL employees

Preferred Skills:

  • Phone Etiquette

  • Able to adapt to change

  • Basic Math

  • Empathy

  • Multitasking

preferred-skills-Four NetTEL USA graduates in robes and hats.

Job Highlights:

Pay Starting at $19/hr

  • Fixed Flexible Scheduling Available

  • Paid Onsite Training

  • Full-time and Part-Time positions available after training

  • Growth and advancement opportunities

  • Potential for Hybrid Work after 90 days (based on performance)

  • Competitive benefits packages, including Medical/Dental/Vision/401K

Four NetTEL USA staffers at the headquarters.

Our Location/Hour:

We are in Melville, NY. Our office is located near Route 110 and the Long Island Expressway. We are 5 minutes from Farmingdale State College and Costco!

Hours:

We operate from 8am-6pm Monday-Friday, and 9am-1pm on Saturdays.

NetTEL USA workers taking a snack break in Melville, NY.

A schedule that works for you!

We offer shift flexibility, meaning you select the shifts and other days based on your availability, and the needs of your future team!

Mondays and Fridays are required workdays. Saturdays are preferred.

Hybrid:

There is potential for Hybrid work to become available based on your performance 90 days AFTER training is completed.

Hybrid schedule:

works the following ways:

  • Full Time - 3 Days in-office & 2 Days at home.
  • Part Time – Based on Your Individual Work Schedule
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About Our Companies:

We have been family-owned and operated since 1974 and are celebrating 52 years in the industry!

We have been family-owned and operated since 1974 and are celebrating 52 years in the industry!

NetTel, USA is a first and Third-Party call center focusing on customer service billing, accounts receivable management, and payment processing. Sunrise Credit Services is a debt collection agency.

We strive to maintain a trustworthy, professional, and ethical approach to accounts receivable management.

© 2026 NetTel, USA Inc. All Rights Reserved.

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